Responsible Gaming
Gaming Should Be Fun, Not Financial
Online pokies should be enjoyed as a form of entertainment only. They are games of chance with built-in house advantages, and should never be considered as a way to earn money or solve financial problems. Please gamble only with money you can afford to lose.
Age Verification
All players must be 18 years of age or older to play online pokies in New Zealand. We take player safety seriously and comply with New Zealand gambling regulations. If you are under 18, please do not access gambling websites.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs in yourself or someone you know, help is available:
- Regularly gambling more than intended or for longer than planned
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about time and money spent
- Neglecting work, study, family, or personal responsibilities due to gambling
- Using gambling to escape problems, stress, anxiety, or negative emotions
- Borrowing money or getting into debt to gamble
- Experiencing mood swings, irritability, or anxiety when unable to gamble
- Friends or family expressing concern about your gambling
- Failed attempts to reduce or stop gambling
- Spending increasing amounts of money to get the same level of excitement
Self-Help Tools
Most reputable online pokie platforms in New Zealand offer the following responsible gaming tools:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you are willing to lose in a session or time period
- Reality Checks: Receive notifications during play reminding you how long and how much you've been gambling
- Session Time Limits: Automatically log out after a set period
- Self-Exclusion: Temporarily or permanently exclude yourself from a gambling platform
We encourage you to use these tools to maintain control of your gambling.
Support & Help Resources
If you are struggling with gambling, professional help is available:
New Zealand
- Problem Gambling Foundation (NZ): www.problemgambling.nz — Free and confidential counselling services
- Gambling Helpline (NZ): 0800 654 655 (free, confidential, 24/7)
- Gamblers Anonymous NZ: Support groups and peer assistance
International Resources
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK): www.gamstop.co.uk — UK self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
Need Help? Reach Out Today
If you or someone you know is experiencing problems with gambling, please seek help immediately. There is no shame in asking for support — professional counsellors are available to assist you confidentially and without judgement.
Contact the Problem Gambling Foundation (NZ) today:
- Phone: 0800 654 655 (24/7, free and confidential)
- Website: www.problemgambling.nz
Recovery is possible. Help is available.